What happened

At approximately 6:30AM PST, our load balancers went offline. We have server monitoring tools that check our public IPs from a remote location every...

New option to pass alerts to the API

When you create alerts for something like a goal and configure them to be sent via email or twitter direct messages (RIP), what you...

Drop what you’re doing and help us test!

When we originally released the new Clicky a few weeks ago, we had programmed in support for detecting small screens (1024 or less) and...

Update on new tracking code

We've had a couple of reports from users that their traffic had gone noticeably down in the last day, coincidentally enough starting around the...

Tracking Youtube videos no longer requires PhD

Recently we were inspired by this post detailing how to automatically track (with Google Analytics) all Youtube videos embedded on a page, with zero...

Update on heatmaps

Heatmaps launched four weeks ago. As we said in that post, everyone would have it for four weeks, but then we would be requiring...

Advice on moving to the cloud?

From day 1 we've managed our own physical servers. We buy them and build them and configure Linux on them and throw them in...

How we use Gmail as a help desk

This is a bit off topic, but I thought some of you might find it interesting. We get a lot of emails. For the past...

HOWTO: Only track visitors from certain countries

We get requests every once in a while to only log data from certain countries. We don't currently offer a way to filter out...

Local / internal search support!

Local searches (searches performed with your site's own search engine) has been one of the biggest feature requests we've had over the years, so...

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