Visitors vs Unique Visitors
You may have noticed your visitor count jump up a bit today. This is because it's now just showing total visits (sessions) instead of unique visitors....
How MarTech Analytics Can Help You Boost Your eCommerce Marketing Campaigns
Marketers are increasingly turning to Marketing Technology (Martech) analytics to boost their eCommerce campaigns. It’s not hard to see why: globally the Martech industry...
Chat with your visitors from Spy!
We get a lot of requests to implement a visitor chat feature. We also have a lot of users who have Olark installed on...
Reminder: new release tonight
The newest version of Clicky is being released tonight. There are some pretty big database changes so we'll be taking all database servers offline...
Paypal has been terribly broken for 10 days and no one’s...
Everyone's heard Paypal horror stories, but those are typically related to individual accounts, e.g. fraud, random holds on money, terrible customer service, etc. From over...
The discussion forums are back!
In May 2017, after 9 years of lively activity, we had to shut down our discussion forums due to massive spam problems. It was...
Hostname lookups for IP addresses
Yay! Once again, you have asked, and we have delivered. This feature has been in very high demand, and I am happy to announce...
Mobile hardware reporting for your web sites
If you've ever looked at our global marketshare reports, it's been clear that we've been detecting most mobile phone models for a few months...
Web Analytics and Data Privacy: Common Security Risks (and How To...
If you are working with web analytics, you need to be aware of your responsibilities, and of the risks you face.
Collecting and working with...