JW Player tracking, and other recent changes
Since we released video analytics last year, the number 1 request has been to add a library for tracking JW Player. Well, we just...
Make it load faster, ma!
Some of you with a large number of sites justifiably complain that the user homepage can take a while to load. This is because...
Hostname lookups for IP addresses
Yay! Once again, you have asked, and we have delivered. This feature has been in very high demand, and I am happy to announce...
Can anyone recommend a good advertising service? Google Adsense doesn’t count
In January we moved to a third party ad system instead of selling own own text ads, but we're not happy at all with...
AI, UTMs, and referrers
This weekend, we released some major changes to referrer and UTM parameter processing.
UTM parameters (utm_campaign, utm_source, etc) are over 20 years old now, and...
Protecting Sensitive Data in the Age of Remote Workforces
The last year forced a tectonic shift in the American workforce with little time for implementation. This nimble flexibility may have mitigated the economic...
Chat with your visitors from Spy!
We get a lot of requests to implement a visitor chat feature. We also have a lot of users who have Olark installed on...
New popular data filters are incredibly useful
Anywhere you are shown popular data (except the dashboard - coming soon!), you now also have the option of filtering that down so you...
Tracking server upgrades this weekend
The last few months we've been growing faster than we want to. That's a nice problem to have but it has its consequences. We've...
The discussion forums are back!
In May 2017, after 9 years of lively activity, we had to shut down our discussion forums due to massive spam problems. It was...